Unable to launch the published application

Working on an issue today. When user tries to launch published citrix application, they are getting the error - requested resource can not be launched.' Troubleshooting should be as follows.

1. Checked the published application path/ Location in the citrix app center - see whether there are any comma's, spaces missing in the published application path. Like for example, I was trying to publish Remote Desktop Tool to general users. You need to make sure the command line and working directory are published correctly.

Command Line: C:\Windows\System32\mstsc.exe "C:\RDP\rmstools1.svr.us.jpmchase.net.RDP"

Working Directory: C:\Windows\System32\

2. Login to Citrix server where this icons are published and run qfarm/load,  If you see the server name and the load as 10,000, even though there are no actual users connected to the server, then please implement the following method to resolve the issue.

3.

The specific issue with this server was because the Windows performance counter was corrupt / damaged.

The below message was displayed when I launched PerfMon.

 Performance Monitor Control - Unable to add these counters

I took the following steps to resolve the issue:

-       Run the command lodctr.exe /r at a command prompt

-       Restarted the IMA service

 While this fixed the problem and the server now reports the correct load.